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Monthly Archives: July 2009
Negotiate Successfully Matching Offers to Perceived Value by Guest Author Greg Williams
When you negotiate, do you consider how your offers will be perceived, before presenting them? Do you take into account the value system of the other negotiator, to determine how she perceives value? When negotiating, the way you shape and … Continue reading
Posted in Business skills, Negotiation skills, Trial lawyer skills
Tagged Negotiation, value propositions
1 Comment
How is the Economy affecting Jurors? by Pat Iyer
The Aletheia Institute sponsored a webinar on June 24, 2009 that addressed this question from the perspective of five jury consultants. These are the takeaway points I gained from listening to this program. Data from 200 trial consultants shows that … Continue reading
Posted in Communication skills, Medical malpractice, Personal injury, Trial lawyer skills
Tagged defendants, focus groups, jurors, jury, plaintiffs, voir dire
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On Determination by Pat Iyer
There is a small non-violent war going on in our backyard. A year ago, we put up a bird feeder. Note the operative word in that sentence – bird feeder. The resident squirrel discovered the bird feeder this spring. Our … Continue reading
Posted in Business skills, Humor, Personal observations
Tagged bird feeders, determination, overcoming challenges, squirrels
2 Comments
Procrastination Busters by Guest Author Natalie Gahrmann
Prune your to-do list of the non-essential items you know you’ll never do. For that must-do task you’ve been putting off, just do it – ideally, the first thing in the morning. This frees your mental energy – often, not-doing … Continue reading
Does the Plaintiff Possess Health Literacy? by Pat Iyer
Plaintiffs are sometimes labeled as uncooperative for not following prescription directions, appointment slips and other written instructions. “Health literacy” is defined as the degree to which individuals have the capacity to obtain, process, and understand basic health information and services … Continue reading
On Challenging an Authority by Pat Iyer
A nurse sees a physician about to commit a grievous error. A resident watches an attending physician brush aside warning signs of a medical error. What factors go into challenges that may save a patient’s life? Malcolm Gladwell provides insights … Continue reading
10 Tips for Managing Uncertainty by Guest Author Sharyn Mosca
The times are daunting. It sometimes seems surreal that we slipped so far in our economic stature. Through the worry and uncertainty, here are some tips to keep you positive and sturdy. 1. You know this, but I am going … Continue reading
Posted in Business skills, Communication skills, Personal observations
Tagged keeping perspective, worry
1 Comment
Rising to the Top: What Does it Take? by Pat Iyer
Are people born lucky? Is success a fluke? Malcolm Gladwell’s Outliers book exposes the myth that some people are successful because they are born lucky, intelligent or ambitious. This has direct applicability to the success of attorneys and legal nurse … Continue reading
Negotiate Successfully by Guest Author Greg Williams
Use Proper Planning and Positioning Before negotiating, sometimes, even the best negotiators are caught off guard. When that happens to you, back out of the negotiation and regroup. Recently, I purchased a camcorder and found that it did not function … Continue reading


