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Monthly Archives: August 2009
How much error can we tolerate in health care? by Pat Iyer
The Joint Commission, one of the preeminent bodies that accredits a wide variety of healthcare organizations, is shining a spotlight on the critical role of leadership in reaching a zero-defect level of safety. Although other industries, such as aviation, manufacturing, … Continue reading
The Top Ten Tips for Utilizing Time More Efficiently by Guest Author Natalie Gahrmann
Time is a priceless treasure. Treasure every moment you have and remember that time waits for no one. You cannot make six minutes out of five just because you managed your time effectively. Each day you are given the gift … Continue reading
Posted in Business skills, Communication skills, Priorities
Tagged Priorities, Productivity, stress management, time management
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Cultural Competence and Attorneys by Pat Iyer
The United States possesses an incredible melting pot of cultures. Spend a few hours in a major airport, as I did today, and you’ll see an interesting variety of dress and behavior. Those of us who function within the medical … Continue reading
Has the Nursing Shortage Gone Away? By Pat Iyer
Prior to the recession, dire predictions about the coming shortages of nurses and faculty stressed the need to recruit and retain more nurses. Then, spouses lost jobs and non-working nurses returned to the workplace. Fully staffed facilities, layoffs, and financial … Continue reading
The Irony of Achieving a Work/Life Balance by Guest Author Sharyn Mosca
Many professionals struggle with the notion of balancing a busy career with family life, hobbies or leisure activities. We often refer to this as our “our work life balance.” With major job stress factors like “doing more with less” and … Continue reading
Posted in Business skills, Personal observations, Priorities
Tagged employee morale, work-life balance
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Reducing Distractions is Reducing Medication Errors – by Pat Iyer
My father was fascinated by airplanes when I was little. I recall going to Idlewild Airport in New Jersey to watch planes land. My father was trained as an aeronautical engineer. Little did I know as a child the lessons … Continue reading
“To Negotiate Successfully … Consider Ethnicity and Gender” by Guest author Greg Williams
When negotiating does ethnicity and gender matter? You betcha! When you negotiate, control your ego, be aware of your environment, and be very cognizant of the influence that ethnicity and gender have on the participants involved in the negotiation. A … Continue reading
MRSA on phones
A new culprit has emerged in the spread of the tough-to-kill “superbug” bacteria and other infections in hospitals — mobile phone headsets. Turkish researchers testing the phones of doctors and nurses working in hospitals found that 95 percent were contaminated … Continue reading
Are there frivolous lawsuits? By Pat Iyer
The other day, a woman who sells healthcare insurance made a casual comment to me about how insurance rates are affected by frivolous lawsuits. Let’s be clear. There are two kinds of medical malpractice claims: those that settle or go … Continue reading
