Category Archives: Business skills

Are you writing dangling modifiers?

Posted on January 10, 2012 by Pat Iyer

I’ve just finished writing The Manual for Writing for Fame and Fortune. Modifiers dangle if they do not seem to be related to anything in the sentence or if they are not placed near enough to the words they modify … Continue reading →

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Seek to understand incongruity in head gestures

Posted on November 25, 2011 by Pat Iyer

Have you observed how people use head gestures when negotiating? If not, you should. There’s invaluable information in such displays. What might be viewed as incongruity between what is spoken and what is indicated by the movement of one’s head, … Continue reading →

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The body never lies: body language

Posted on November 4, 2011 by Pat Iyer

Words communicate between 25 to 35 percent of the sentiments conveyed by negotiators in a negotiation. The rest of their positions are communicated through body language. Therefore, more of a negotiator’s perspective is displayed in the way he uses his … Continue reading →

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Bodies talk when negotiating

Posted on November 1, 2011 by Pat Iyer

When you negotiate, what does your body language (nonverbal signals) convey? Are you able to discern the thoughts of the person with whom you’re negotiating, based on the way she uses her body? Can you detect when someone’s lying based … Continue reading →

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Use micro expressions strategically to accurately detect negativity in negotiations

Posted on October 28, 2011 by Pat Iyer

Do you accurately detect negativity in the other negotiator? Do you know how to do so by using micro expressions? Such emotions have a direct influence on the negotiation. Smart negotiators know how to manipulate a negotiation by utilizing different … Continue reading →

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Use Symbols Intelligently When Negotiating

Posted on August 30, 2011 by Pat Iyer

When negotiating, do you consider how intelligent you appear? During negotiations, the other negotiator is influenced by the intellect and emotions you display. Thus, throughout the negotiation, symbols matter. Symbols consist of the makeup of the character you project into … Continue reading →

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12 Top Negotiating Tips Part 3

Posted on August 2, 2011 by Pat Iyer

• Don’t be too quick to stop a liar from lying. Observe the verbiage he uses and his body language. The more comfortable he becomes with his lies, the more lies he’ll tell. In so doing, he’ll give you greater … Continue reading →

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Top 12 Negotiation Tips Part 2

Posted on July 29, 2011 by Pat Iyer

• You don’t have to play the hand you’re dealt when negotiating,. You can change the hand in the process of the negotiation. In order to do so, increase your knowledge of how to read and use body language. • … Continue reading →

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12 Top Negotiating Tips Part 1

Posted on July 26, 2011 by Pat Iyer

• When you possess the power position at the negotiation table, be judicious with it. Use it wisely. Today’s power position could be tomorrow’s position of weakness. • Don’t make “take it or leave it” offers when you have a … Continue reading →

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Law Firm Quality Improvement: Plan Do Study Act

Posted on July 22, 2011 by Pat Iyer

At a recent meeting of the partners of the firm, a person brings up the problem of finding documents related to one client’s case in a different client’s file. At Med League, we can sympathize with this because we get … Continue reading →

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