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Category Archives: Communication skills
Generations and Medical Malpractice Part Two
There are four generations of people employed in health care. Consider how each reacts to situations that put patients at risk for medical errors and medical malpractice. These guidelines are generalities and may not apply to a particular person. 3. … Continue reading
Generations and Medical Malpractice Part One
There are four generations of people employed in health care. Consider how each reacts to situations that put patients at risk for medical errors and medical malpractice. These guidelines are generalities and may not apply to a particular person. 1. … Continue reading
“How to Detect Lies From Impressions and Expressions When Negotiating” by Guest Author Greg Williams
When negotiating, can you detect lies based on someone’s expressions, or the impression that he makes on you? You’ve no doubt heard the expression, “He lied to me with a straight face.” The body never lies. So, when someone is … Continue reading
Being Prepared for Objections by Guest Author Caryn Kopp
New business and expansion of business is dependent in part on being able to address objections. One thing I can tell you about objections. If you can’t overcome them, you’ll never close the sale. Here are 3 tips to stay … Continue reading
Should a Nurse go to Prison for Reporting Concerns about a Physician? by Pat Iyer
Transcript of the trial now available at this site: http://www.scribd.com/doc/30364402/Transcript-of-Mitchell-Bogus-Criminal-Trial Two West Texas nurses faced up to 10 years in prison and a fine of up to $10,000 for reporting concerns about the substandard care of Dr. Rolando Arafiles Jr. … Continue reading
More writing tips
This is the final set of submissions for my writing tips contest. Another tip is not to forget to write out medical abbreviations in long hand and to include simpler term explanation of complex medical terminology as some documents may … Continue reading
Writing Tips
These are additional entries from my writing tips contest. Store perfected phrases and language in the autotext feature of your word processing program. That way, you can just click on a key word and immediately produce the desired text at … Continue reading
Tips for Writing by Joan Pate
I ran a contest asking for suggestions for writing. This was the winning entry by Joan Pate. I often have a “writer’s block” of sorts when I sit down to write a report on a case and have used a … Continue reading
The Language Patrol by Pat Iyer
I grew up in a household where proper use of English was crucial. The dictionary often joined us at meals as we argued over the correct use of a word or phrase. It was common to gleefully pounce on a … Continue reading
First Impressions by Pat Iyer
One of my friends (Sara*) told me she ran into trouble on a substitute teaching job. It seemed the teacher disliked Sara based on her initial impression, and requested that Sara not return to the school. Sara was devastated and … Continue reading
