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Category Archives: Communication skills
Tips for Writing by Joan Pate
I ran a contest asking for suggestions for writing. This was the winning entry by Joan Pate. I often have a “writer’s block” of sorts when I sit down to write a report on a case and have used a … Continue reading
The Language Patrol by Pat Iyer
I grew up in a household where proper use of English was crucial. The dictionary often joined us at meals as we argued over the correct use of a word or phrase. It was common to gleefully pounce on a … Continue reading
First Impressions by Pat Iyer
One of my friends (Sara*) told me she ran into trouble on a substitute teaching job. It seemed the teacher disliked Sara based on her initial impression, and requested that Sara not return to the school. Sara was devastated and … Continue reading
Illegible Medical Records based on a chapter by Peter Berge JD, MPA, PA
In 2009, people’s lives still hinge upon correct interpretation of handwritten records. Some handwritten records are virtually, or actually, illegible. The prescription above was written for Femara. Premarin was dispensed and harmed the patient who received it. Plaintiff’s and defense … Continue reading
What Presenters Can Learn from Dancing with the Stars by Guest Author Stephanie Scotti
Want to know a not-so-well-kept secret? I’m a “Dancing with the Stars” (DWTS) junkie. If you have yet to watch this hugely popular TV show, give it a try – it’s pure entertainment. But what does a show about ballroom … Continue reading
4 More Tips to Boost Sales by Guest Author Caryn Kopp
1. Look through your files and make a list of prospect decision-makers you’ve met, but have not closed sales with. Call to schedule meetings to discuss what is new since you last spoke, and whether there is an opportunity to … Continue reading
So You Want to be Published: Tips From an Experienced Author by Pat Iyer
On October 15, 2009, I was interviewed by Dick Bruso, the chair of the National Speakers Association Writers and Publishers Professional Expert Group, for a teleseminar. I have written, coauthored, or edited over 120 books, online courses, chapters, case studies … Continue reading
Presentation v. Conversation by Guest Author Stephanie Scotti
Why overcoming nerves may be as simple as a shift in perspective Do you sometimes doubt your ability to present well? The truth is, there’s not much difference between a presentation and a conversation. A presentation is nothing more than … Continue reading
The Stress of Leadership by Guest Author Sharyn Mosca
As the demands placed upon leaders increase, so does the level of stress. Researchers agree that a certain amount of stress is necessary to maintain vitality and a zest for life. However, too much stress can cause health problems, impair … Continue reading
Posted in Business skills, Communication skills
Tagged leadership stress, stress management, work stress
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Boost Sales by Guest Author Caryn Kopp
Do you need to drum up new business? Here are three top tips for doing so. 1. Add 20 new “A” level prospects to your list and call them. An “A” level prospect is the person you most want to … Continue reading
