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Category Archives: Personal observations
First Impressions by Pat Iyer
One of my friends (Sara*) told me she ran into trouble on a substitute teaching job. It seemed the teacher disliked Sara based on her initial impression, and requested that Sara not return to the school. Sara was devastated and … Continue reading
On the Way it Should Be by Pat Iyer
We all grow up with an understanding of how the world is supposed to work. There are some things that strike us as wrong. For example, I believe cars should stay on roads. My friend Dona Ramsey was driving through … Continue reading
Johns Hopkins: Doing it Right by Pat Iyer
After 22 years of working on medical and nursing malpractice cases, I’ve learned that that you should take every opportunity to stack the odds in your favor. My husband’s Medicare card permits him to get medical care anywhere in the … Continue reading
Posted in Personal observations
Tagged customer service, Johns Hopkins, open heart surgery
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The J Curve of Change by Pat Iyer
You know those eureka moments when you hear a concept that immediately makes sense? Yesterday I was listening to an audio CD from the 2009 National Speakers Association when I learned about the J curve. A management principle from the … Continue reading
On Participating in a Webinar by Pat Iyer
As much as 50% of programs that would have in the past been presented in a classroom are now being offered through webinars, I recently learned at the National Speakers Association annual meeting in Phoenix in July. Webinars are convenient … Continue reading
Reduce Draining Mental Stress by Guest Author Natalie Gahrmann
Chances are that if you are reading this blog, you have too much on your plate. Your ‘to-do’ list is likely several pages long and your plate is overflowing with activities and responsibilities, many that you didn’t even put there … Continue reading
Managing the Stress of Change by Guest Author Sharyn Mosca
As a leader, you probably have discovered the number 1 stressor for leaders is “trying to do more with fewer resources and do it faster”. Perhaps your organization is downsizing, or under pretty stringent budget cuts. Perhaps that open job … Continue reading
The Irony of Achieving a Work/Life Balance by Guest Author Sharyn Mosca
Many professionals struggle with the notion of balancing a busy career with family life, hobbies or leisure activities. We often refer to this as our “our work life balance.” With major job stress factors like “doing more with less” and … Continue reading
Posted in Business skills, Personal observations, Priorities
Tagged employee morale, work-life balance
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On Determination by Pat Iyer
There is a small non-violent war going on in our backyard. A year ago, we put up a bird feeder. Note the operative word in that sentence – bird feeder. The resident squirrel discovered the bird feeder this spring. Our … Continue reading
Posted in Business skills, Humor, Personal observations
Tagged bird feeders, determination, overcoming challenges, squirrels
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10 Tips for Managing Uncertainty
The times are daunting. It sometimes seems surreal that we slipped so far in our economic stature. Through the worry and uncertainty, here are some tips to keep you positive and sturdy. 1. You know this, but I am going … Continue reading
