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Tag Archives: customer service
First Impressions by Pat Iyer
One of my friends (Sara*) told me she ran into trouble on a substitute teaching job. It seemed the teacher disliked Sara based on her initial impression, and requested that Sara not return to the school. Sara was devastated and … Continue reading
Johns Hopkins: Doing it Right by Pat Iyer
After 22 years of working on medical and nursing malpractice cases, I’ve learned that that you should take every opportunity to stack the odds in your favor. My husband’s Medicare card permits him to get medical care anywhere in the … Continue reading
Posted in Personal observations
Tagged customer service, Johns Hopkins, open heart surgery
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