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Medical Record Retrieval

With world-class customer service, we provide you the fastest, most efficient medical record retrieval experience in the industry. Our process and our dedicated team take the worry off of you and save your precious time of the record retrieval process.

Our Philosophy is Simple

Provide a user-friendly order entry system, efficient retrieval process, deliver the highest quality records, and follow-up with world class customer service. Our process saves you significant amounts of time, cost, effort, stress, space and liability for missed deadlines.

 

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Nationwide Medical Record Retrieval

Med League Record Retrieval provides our services to clients from coast to coast. Our extensive database contains over 98% of all major medical centers and hospitals across the nation for easy order entry. No matter where you are located, Med League Record Retrieval has the expertise and experience to get your records fast and efficient.

Prepaid Provider Fees

When record providers request prepayment for records, Med League Record Retrieval will pay those invoices for you upfront and include those costs on the final invoice for records. This practice saves a great deal of time during the retrieval process. Our goal is to obtain your records in as quickly as possible.

Dedicated Account Representative

Dedicated Account Representative differentiate Med League Record Retrieval service from other companies. Our Account Representative are trained to put you first and to make the whole record retrieval process a pleasant, worry free experience. Account Representative monitor the entire process from the point of order to document delivery making sure each step is complete, accurate and on time.

Rushed Requests

In a Rush? No Problem, Just let us know and we’ll put in the extra effort necessary to get your records with lightning speed. Med League Record Retrieval Account Representatives are experts in developing good working relationships with facilities and providers. Our proprietary technology platform ensures all Rush orders are completed on time and ahead of schedule.

Cost Containment

Record retrieval cost containment is at the very heart of the Med League processes. Let Med League Record Retrieval help turn in-house costs into 3rd party billable expenses. In addition overall cost containment comes through reducing the time it takes to order, process and deliver records. We save you money by eliminating costly ordering errors, improving document quality, and allowing you to order only those specific records needed. Med League Record Retrieval also negotiates and pre-pays all provider fees to ensure you the lowest cost and the fastest turn-around time possible. In short, our proprietary cost cutting process saves you time and money.

Affidavits/Certification of Records

Whether you require a Certification of Records or an original notarized Affidavit of Records, Med League Record Retrieval will accommodate your needs. Just specify while ordering your records and our Account Representatives will work diligently to make sure these important documents are included with your records.

100% Digital Records

You can access your record requests and view, print, download and securely transfer electronic records anytime and from anywhere. All records are in .pdf format.  All records in our system are secured through a 256-bit encryption process which ensures your records are both safe and secure.

Real-Time Order Status

Track your orders with 24/7 access and instantly review and track the progress of all your open or completed record requests.  This simple process keeps you informed and aware of the entire record retrieval process. We assign dedicated account representative for each order. Our Account Representatives are trained to make detailed up to the minute notes giving you a real-time status of any order at any time. You can interact via instant messages with your Account Representative  24/7.

OCR Searchable Text

We utilize advanced OCR (Optical Character Recognition) software that delivers trustworthy results and reliable quick turnaround time for the documents and files it processes. Once records are converted by the OCR software information contained becomes conveniently searchable by the end user. When searching vital information for multiple cases, time is of the essence and the advanced OCR service becomes a necessity, saving our clients time and money.

Document Repository

Med League Record Retrieval provides access to all your retrieved records in our document repository for seven years. This helps moves you quickly towards a paperless office and a more efficient practice. You save space with the elimination of paper copies of medical records that usually consume much of your office storage. It also frees up computer storage requirements. The maintenance of electronic client files, including electronically scanned records saves you time, space and money.

Customized Bates Stamping

Improve your efficiency and organization with customized Bates stamping on your records. Page numbering can be included electronically on your medical records upon request. This can be customized including, provider’s name and patient’s name.

Subpoena and Order Preparation

Do you need help with Subpoena and Medical Record Retrieval Order entry? At Med League Record Retrieval our Account Representative can prepare Subpoena and input each order for you at Low cost.


 

 

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