Visual Evidence: Helping Your Attorney Client
Succeed
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Visual Evidence:
Helping Your Attorney Client Succeed
with Karen M. Haviland, RN, BSN, CLNC
Clear exhibits can make or break a case.
LNCs can take advantage of the opportunities to convince
attorney clients to develop exhibits for any stage
of a case. You’ll learn how to work with attorneys
to clearly define key concepts and create effective
and efficient exhibits. You’ll gain an overview
of the technology now available for producing persuasive
exhibits. You’ll gain an understanding of the
types and uses of a variety of presentation formats,
from flip charts to computer generated demonstrations.
Most importantly, you’ll learn how to market
this service to expand your role and assist your clients
serve their clients. You will learn:
- Why LNCs offer a competitive advantage over non-medical
consultants
- How the LNC can save the attorney time and money
and improve the effectiveness of the exhibits
- How to find the experts essential for assisting
with exhibit production
- How to market the benefits of using an LNC to
prepare exhibits
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Excerpt:
Pat Iyer: If an
LNC is marketing this service to an attorney, what
are some of the benefits that the LNC can stress to
the attorney in working with a nurse as opposed to
going directly to a company that does demonstrative
evidence?
Karen Haviland:
For example, the animation that I just used, I got
involved with one of my clients because he received
well over a $7,000 bill for an animation that was
not at all what he wanted, and needless to say, he
was a little upset. So I got involved on the back
end by working with the animation company just because
I knew the case inside and out. I was describing the
injury, and describing what points the attorney was
trying to get across and refocusing the entire animation
to get the product that the attorney wanted, which
ended up in costing him a lot more money. On the backend,
had he involved me with the animation company right
from the get go, I would have made sure that did not
happen.
He ended up getting a $15,000 bill
as opposed to he probably would have had an original
$6,000 and had the product that he wanted. So he learned
a valuable lesson. He just handed them an outline
of the case and said, “I want an animation for
this.” Well, they submitted something that was
totally not what he wanted. So the legal nurse consultant
can help with those issues and in the end save him
the attorney time because he is not wasting his time
with phone calls, such as “Well, do you want
this, do you want that?” He needs to be worried
about getting ready for his trial and the legal nurse
consultant can help with the other issues in the case.
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Karen Haviland
answered these questions, and more:
- How did you get started in this field?
- What are we talking about when we are discussing
visual evidence?
- Do you see requests from defense firms for visual
evidence?
- What are the advantages of using visual evidence?
- What types of learning styles exist out there
and how do we most effectively reach those people
with different learning styles?
- How can taking photographs or taking a piece
of medical equipment and passing it around through
the jury be an effective strategy for those people
who like to learn by touching and handling things?
- What types of exhibits are the ones that an LNC
can be most helpful in terms of helping the attorney
develop?
- If an LNC is marketing this service to an attorney,
what are some of the benefits that the LNC can stress
to the attorney in working with a nurse as opposed
to going directly to a company that does demonstrative
evidence?
- Does the attorney ever come to you and say, “Can
you get me somebody who can do a computer animation?”
or does the attorney come and ask for other types
of experts that might be involved in preparing these
exhibits?
- Suppose an attorney came to you and said “I
need to have a day in the life video done”,
for example. How would you find a video person to
do that kind of a project?
- Have you contracted with people to run equipment
in the courtroom for you?
- I am constantly encountering attorneys who are
reluctant to try to do anything with technology
because it’s really intimidating to them.
Do you have any strategies for working with attorneys
who express those fears that we have talked about,
about something going wrong and stopping the trial
and getting stuck?
- I know that one of the things that the attorney
has to do from the legal perspective is to make
sure that the material that’s going to be
shown to the jury is admissible. Could you comment
on what a legal nurse consultant needs to know about
that issue?
- What are with computer generated charts? What
does that term mean to you and can you describe
to us how they would be used and some points on
putting them together?
- How do you solve the problem of a checklist chart
not showing up on an Elmo?
- How do you avoid equipment placement problems
in the courtroom?
- Can you give us any tips in terms of putting
together the computer generated charts that we have
been talking about, whether there are timelines
or chronologies, any suggestions for making them
clear or more effective?
- Is there any particular software that you recommend?
- What experience have you had with working with
flipcharts in the courtroom?
- How do you protect your exhibits from the adversary
attorney?
- Tell us a little bit about putting together multimedia
modules or interactive presentations.
- How do you respond to last minute requests for
visual evidence?
- Can you comment on the impact of medical photos
on the jury?
- What are your comments on selecting photographs
and the quality of the picture?
- Any thoughts on helping the attorney with putting
together a video presentation?
- What are some examples of the most effective
visual evidence that you have put together and tell
us what that story was about?
- Please comment about the courtroom itself in
terms of how that might influence what type of exhibit
you would use.
- Please comment further on how a legal nurse consultant
can market this service and specifically some things
that would help bring in for the LNC this type of
business?
- Do you have any tips on putting together information
for a tradeshow? How would you most effectively
show the work product that you have put together?
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Karen M.
Haviland, RN, BSN, CLNC is founder and owner
of Case Solid Legal Nurse Consulting Services in Maryland.
Her background includes over 20 years in Emergency
Department, Critical Care, Cardiology and Administration.
She started her full time CLNC practice in 2001 after
resigning her full time position as Director of Emergency
Services. She now consults full-time for some of the
largest medical malpractice and personal injury firms
in the Baltimore-Washington area. Karen’s strongest
expertise is in the area of discovery. In one of her
first cases, her assistance in the discovery phase
helped her attorney-client win a $5.6 million verdict.
After Karen’s first plaintiff
trial exhibit in Baltimore City Maryland landed a
victory, the exhibit impressed the other side so much
that her next exhibit was for the defense. Trial exhibits
are now a large part of her practice and she has expanded
into a firm outside of her home and hired three employees.
Her company handles medical malpractice, personal
injury and disability cases.
Moderator: Patricia
Iyer is President of Med League Support Services,
Inc, established in 1989.
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Read more
about the subject:
From Patricia Iyer MSN RN LNCC,
Stephen Appelbaum, CEP EPIC, and John M. Parisi Esq,
“Trial Exhibits: Legal and Strategic Considerations”,
in Patricia Iyer (Editor), Medical
Legal Aspects of Pain and Suffering.
The plaintiff attorney’s
purpose in using exhibits to present damages is to
persuade the jury that the event or circumstances
that gave rise to the injury had a demonstrable impact
on the plaintiff. The defense attorney’s purpose
is to use exhibits to negate, minimize, or shift attention
away from the claims of pain and suffering. Demonstrative
exhibits work because they:
- Clearly and concisely educate the viewer (minimizing
language, educational, or age barriers)
- Give the presenter control of presenting specific
information,
- Emphasize the damages
- Emphasize or de-emphasize an emotional response
- Create a long-lasting visual memory, whether
positive or negative.
Emotional appeal to the jurors is
not enough if the attorney does not have evidence
to satisfy the jurors. Jurors are impressed with hard
data in the evidence. Demonstrative evidence organizes
medical bills, photographs, x-rays and other data
that jurors can see and touch. This is among the most
persuasive evidence they will receive. Jurors use
the hard data to support the unconscious, emotional
decision about how they desire the case to turn out.
Read more about Medical
Legal Aspects of Pain and Suffering.
Other articles:
Developing
powerful exhibits
Medical
Illustrations
Pain
and suffering reports
Presenting
demonstrative evidence: What is right for you?
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